Privacy Policy of Jody Whitesides & On Records

This Privacy Policy describes how Jody Whitesides and On Records (“we,” “us,” or “our”) collect, use, and share information through our websites and digital services. This policy applies to all properties operating under the following domains:

jodywhitesides.com — main website, store, fan content, and email list
socials.jodywhitesides.com — internal social media scheduling tool (Postiz), not publicly accessible
Any additional subdomains of jodywhitesides.com that link to this policy

By using any of these properties, you agree to the practices described in this policy. If you do not agree, please do not use our sites or services.

1. Who We Are

Jody Whitesides is an independent musician, artist, and entrepreneur operating under On Records. We run this website to stay connected with fans, sell music and merchandise, and share updates about releases, shows, and projects. We are not a large corporation — we collect only what we need to serve you.

If you got this far reading all this, congratulate yourself — it’s a lot to get through. It’s also a bit of an internet joke I keep on my site. Honestly, I’m not looking to collect your info unless it’s part of something on my site that genuinely needs it, like the shop processing an order or you joining my email list because you want to hear from me.

2. Information We Collect

We may collect the following types of information depending on how you interact with our site:

Contact information — name, email address, phone number (when you sign up for email or SMS lists, or use the contact form)
Purchase information — billing address, shipping address, and payment details (processed securely through our payment provider; we do not store full card numbers)
Usage data — pages visited, time on site, browser type, device type, and referring URLs, collected via analytics tools
Communications — messages you send us via the contact form or email
Streaming account data — if you connect a music streaming account to our Fan Rewards program (see Section 5)

3. How We Use Your Information

We use the information we collect to:

Respond to your questions and support requests
Process orders, payments, and provide order updates
Send marketing communications you have opted into (email or SMS)
Administer promotions, contests, or giveaways
Understand how our site is used and improve it
Prevent fraud and maintain security
Comply with legal obligations

We do not build detailed behavioral profiles for sale to third parties, and we do not sell your personal information.

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

Service providers — companies that help us operate our site and services, such as our email platform, SMS provider, payment processor, and hosting infrastructure. These providers are contractually required to protect your data and use it only to perform services on our behalf.
Legal requirements — if required by law, court order, or governmental authority, or to protect the rights, property, or safety of ourselves or others
Business transfers — in the unlikely event of a sale or transfer of our business assets, your information may be part of that transfer. We will notify you if this occurs.
With your consent — for any other purpose disclosed at the time of collection, with your explicit agreement

5. Fan Rewards & Streaming Connections

If you connect a music streaming account (such as Tidal, Apple Music, Amazon Music, Deezer, or other supported services) to our Fan Rewards program, we collect:

Your streaming service username and profile information
Your listening history and recently played tracks
Time and frequency of listening to Jody Whitesides’ music

This information is used to calculate fan engagement points, track progress toward fan tier levels (Bronze, Silver, Gold, Platinum), and provide personalized rewards. We store this securely and do not share it with third parties except as required to operate the rewards program. You can disconnect your streaming accounts at any time through your account settings.

6. SMS Messaging

If you provide your phone number and explicitly opt in through a web form on jodywhitesides.com by checking a consent checkbox agreeing to receive SMS marketing messages, you consent to receive recurring automated promotional messages from Jody Whitesides – On Records regarding music releases, live shows, exclusive offers, and related updates.

Consent to receive SMS messages is not a condition of any purchase.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. After sending STOP, you will receive a confirmation and will no longer receive messages.
For assistance, reply HELP or contact us at https://jodywhitesides.com/contact/
We do not sell, rent, or share your phone number with third parties for their marketing purposes.

SMS messaging is provided in compliance with applicable telecommunications regulations including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

We use a self-hosted instance of Postiz (an open-source social media scheduling tool) at socials.jodywhitesides.com to schedule and publish content to platforms including TikTok, Instagram, Facebook, YouTube, LinkedIn, Pinterest, Bluesky, and others.

This tool is for internal use only and is not publicly accessible. It operates on our own servers within our own infrastructure. Visitor information collected on jodywhitesides.com is not passed to or used by this scheduling tool. The only data processed through socials.jodywhitesides.com is our own social media content and the OAuth credentials we use to connect our accounts to each platform.

8. Email Marketing

We use a self-hosted instance of Mautic, an open-source marketing automation platform, to manage our email list and send communications. Mautic runs on our own servers within our own infrastructure. If you subscribe to our email list, your name and email address are stored in Mautic and used solely to send you communications you have requested. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We do not share your email address with third parties for their marketing purposes.

9. Digital Advertising & Tracking

We may use third-party analytics and advertising tools (such as Meta Pixel or Google Analytics) that collect information about your visit through cookies and similar tracking technologies. This data may be used to measure site performance and to serve relevant advertising on third-party platforms. You can opt out of interest-based advertising through your browser settings or via the opt-out tools provided by the relevant platforms.

10. Cookies

Our website uses cookies — small text files stored on your device — to enable site functionality, remember your preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

11. Data Security & Retention

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary for the purposes described in this policy, to resolve disputes, enforce our agreements, or comply with legal obligations. When data is no longer needed, we delete or de-identify it.

12. Your Rights

Depending on where you are located, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, please contact us via our contact form at https://jodywhitesides.com/contact/ and we will respond promptly.

13. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically. Your continued use of our site after any changes constitutes your acceptance of the updated policy.

15. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out via our contact form at https://jodywhitesides.com/contact/